Customer experience

Customer satisfaction is a key element of our success. Every feedback is an opportunity to improve the quality of our services. Our staff gets involved on a daily basis in order to offer the most enjoyable customer experience and the feedbacks received is a precious source of motivation:

Basée sur 16 avis
Stacey Frutiger
Stacey Frutiger
Duperrex was selected by my US mover to complete the delivery of my household goods in Switzerland. Honestly, my family and I were extremely happy with their service! Prior to delivery, Duperrex was very responsive and always thoroughly answered our questions. When our goods were delivered in December, the crew was friendly, polite, and professional. I live in an apartment with a loft and a basement storage room and all of the crew members asked which level I wanted each box. After delivery, the final bill for the port charges was slightly delayed, so they hand delivered the bill with two bottles of local Swiss wine, which to me, showed a commitment to customer service that isn't frequently seen anymore. My family still has some household goods in storage in the US and once we are ready to move them, Duperrex will be the first company we call for a quote! They really were fantastic!
Gilles Forestier
Gilles Forestier
Parfait de bout en bout. Transfert d'affaire privées des USA en Suisse géré avec efficacité, professionnalisme et un excellent support, suivi et conseils au client. 10/10 ... largement.
Un grand merci pour tout votre parfait support à la préparation, ainsi que les services de votre excellente équipe, pour mon déménagement à l'international !
Sylviane CARETTI
Sylviane CARETTI
Après un 1er déménagement de ma famille en 2017, j'ai fait rapatrier de Suisse en France le reste de nos affaires. J'ai pu constater la bonne préparation en amont de ce déménagement, la ponctualité et le professionnalisme des équipes ainsi que la bonne humeur de celles ci. Lors du passage en douane, une petite difficulté a pu être contournée rapidement par l'intervention de l'agent local de Duperrex. je recommande donc cette société et remercie l'ensemble de son personnel.
Reuse Chris
Reuse Chris
Nous avons choisi votre entreprise pour notre déménagement Suisse-France, et nous pouvons que le recommander. Les déménageurs sont arrivés a l'heure, chargement rapide mais avec beaucoup de professionnalisme. Ils nous emballé tableaux, télé et écran pc avec soins. Pour passer la douane, aucun problème, grâce à l'aide avant pour préparer le dossier. Arriver en France, l’emménagement a été fait avec soins et rapidité. Un grand merci a vous.
ewa attar
ewa attar
Very good experience in moving from Montreux to Bristol even during this Corona pandemic. Excellent professional service. Everything went smoothly without any problems. All the staff were very pleasant to deal with. We would definitely recommend this company to anybody needing this service. We are thankful to our friends for telling us about Duperrex International.

From our trans-European moving experience, Duperrex Frères SA – are the most professional movers we have experienced – throughout our travels around the world. Perhaps it is the fact that the founding family still runs the business! Make no mistake – they are passionate about their business and know how to move cargo across borders without any hassles. They are thorough and listen to all concerns; they prove themselves via action not mere promises. Everything was packed appropriately, nothing was broken or went missing and all arrived absolutely on time at the agreed destination. The bottom line: superb value for money – well worth it – no hassle and no stress! Use them! You will not regret it! There were no surprises except one: no drama at all – (which is a surprise in a highly dramatic world) just an absolutely perfect result! THANK YOU DUPERREX !!!


Moving from Switzerland to Spain, with intermediate storage, serious and friendly professionals. A family SME to recommend without hesitation :O)


A Canada-Switzerland move is not easy. And when the items are at the right port, in France, and the French carrier fails, what to do? Call Duperrex Frères / Taxi-Meubles, the Zorro of moving. They do everything with patience, courtesy and professionalism.

Thank you for everything, you are reliable and great.


A quick message to let you know how pleased I was with the removal from Givrins to London.

The teams in Switzerland and London were both very efficient, everything went smoothly. My possessions arrived in perfect condition and on time.


I recently needed to move some personal belongings from Switzerland to my home in the USA. Duperrex International Ltd took care of everything for me, including packaging, transport through customs, and final delivery to my home. Everything went smoothly and my belongings were delivered in perfect conditions, and within a short time, to my door. I really appreciate a job well done, and I highly recommend Duperrex International Ltd to everyone who needs to move their stuff around the world !